Privacy policy
Effective date: November 9, 2026
Dili Kart (dilikart.com) is operated by Digital Living Co., Ltd., 35 Soi Khuha Sawan, Phasi Charoen, Bangkok 10160, Thailand ("we", "us"). This policy explains what personal information we collect, why, who we share it with, and your choices.
What we collect
| Information | Examples | Why we use it |
|---|---|---|
| Order details | Name, email, phone, shipping and billing address, items ordered | To process, ship, and support your order and send order emails |
| Payment details | Handled directly by Stripe or PayPal; we never see or store full card numbers | To take payment and prevent fraud |
| Support messages | Emails, chat messages, photos you send us | To answer questions and resolve problems |
| Device and usage data | IP address, browser, pages viewed | To run the site and keep it secure |
| Marketing preferences | Your email, if you choose to receive offers | To send offers you asked for; unsubscribe anytime |
Who we share it with
We share only what each service needs to do its job:
- Stripe and PayPal, to process payments.
- CJdropshipping and its shipping carriers, to pack and deliver your order.
- Hostinger, which hosts our website and database.
- Our email provider, to send order confirmations and tracking updates.
- Authorities, when the law requires it.
We do not sell your personal information.
Cookies and local storage. We use only what the site needs to work, such as remembering your cart on your device. We don't currently use analytics or advertising cookies. If we add them, we will ask for your consent first and update this policy.
How long we keep it. We keep order records for as long as needed for accounting and tax law, usually up to 7 years. Other data is deleted when no longer needed, or sooner if you ask.
Your rights. Wherever you live, you can ask us to access, correct, or delete your personal information, or to stop sending you marketing emails. Email sales@dilikart.com and we will reply within 30 days. Depending on where you live, you may have extra rights under laws such as Thailand's Personal Data Protection Act (PDPA), the EU and UK GDPR, or US state privacy laws such as the CCPA. You may also complain to your local data protection authority.
Legal basis (EU and UK). We process your data to fulfil your order (contract), to meet tax and accounting laws (legal obligation), to prevent fraud and improve our site (legitimate interests), and for marketing emails only with your consent, which you can withdraw anytime.
International transfers. We are based in Thailand, and our service providers process data in other countries, including the United States. We use providers that protect your data with appropriate safeguards.
Security. Our site uses encrypted connections (HTTPS), and payments are handled by Stripe and PayPal, which are certified to the highest payment security standard (PCI DSS Level 1).
Children. Our store is not intended for anyone under 18, and we do not knowingly collect information from children.
Changes. We may update this policy and will change the effective date above when we do.
Contact. Questions or requests: sales@dilikart.com, or by mail to the address above.